Your inquiry highlights an essential aspect of using our Market Scan and its Add-Ons. To ensure seamless functionality of your Market Scan Add-On, it’s imperative that you maintain an active subscription to the Market Scan (DWR-Base). Here’s how the interaction between your subscriptions works:
Let’s consider an example: If your Market Scan (DWR-Base) subscription is set to expire on the 12th of August and your subsequent billing date for the Market Scan Add-On is on the 20th of August, we want to assure you that we operate with goodwill. We’ll make certain that you continue to access the Market Scan (DWR-Base) until the 20th of August, ensuring that there’s no disruption in your trading activities during this transition.
However, it’s essential to manage your subscriptions effectively. If you no longer wish to use the Market Scan Add-On, we recommend canceling your subscription for it before your billing date to prevent any further charges. In the scenario where you intend to use both the Market Scan (DWR-Base) and the Add-On, maintaining an active subscription for the Market Scan (DWR-Base) is crucial.
We understand the importance of clarity and flexibility when it comes to your subscriptions. If you’re unsure about your current subscriptions, have questions about the timing of your payments, or need assistance in managing them, please don’t hesitate to drop us an email. Our team is here to provide you with the latest subscription links and to address any concerns you may have. We strive to ensure that your experience with our Market Scan and its Add-Ons remains smooth, convenient, and tailored to your trading needs.